1. Data Controller
Seduvelle respects your privacy. For information collected through https://seduvelle.com and related member services, the data controller is:
Controller: Seduvelle
Primary service region: United States
Privacy contact: liuyelei777@gmail.com
Data Protection Officer: Not currently appointed.
This Privacy Policy applies when you visit the website, create or use an account, browse profiles, submit a social introduction request, apply for a featured profile, communicate with support, or complete a payment.
2. Personal Information We Collect
2.1 Information you provide
- Member account data: display name, email address, password hash, authentication provider, account status, and login timestamps.
- Google sign-in data: when you choose Google sign-in, Google may provide your name, email address, account identifier, and profile image in accordance with your authorization.
- Social introduction requests: selected profile, connection goal, typical availability, home city, preferred contact method, mobile number, and personal introduction.
- Featured profile applications: legal and display names, age confirmation, contact information, location, languages, interests, availability, connection goals, introduction, social or portfolio links, and submitted images.
- Support communications: messages, feedback, requests, attachments, and information necessary to investigate or resolve an issue.
- Transaction records: transaction identifier, account email, amount, currency, payment status, refund status, and timestamps. We do not receive or store your full card number or security code.
2.2 Information collected automatically
- Device and network information: IP address, browser type, device or operating-system information, language, time zone, and referring page.
- Usage and security information: requested pages, feature interactions, session timestamps, login attempts, rate-limit events, error records, and security logs.
- Cookies: secure session and authentication cookies necessary to keep you signed in and protect the Service.
We do not request precise GPS location. Location searches and the home city entered in an introduction request are information you choose to provide.
3. How and Why We Use Personal Information
| Purpose | Typical legal basis |
|---|---|
| Provide accounts, profiles, galleries, location search, and request features | Performance of our contract with you |
| Authenticate members and secure accounts | Contract performance and legitimate interests in security |
| Transmit social introduction requests | Contract performance and your request |
| Process payments, refunds, and transaction records | Contract performance and legal obligations |
| Review featured profile applications and moderate content | Steps taken at your request and legitimate interests |
| Provide support and service communications | Contract performance and legitimate interests |
| Prevent fraud, abuse, trafficking, coercion, and unlawful use | Legitimate interests and legal obligations |
| Maintain, troubleshoot, and improve the Service | Legitimate interests in reliable operation |
| Respond to lawful requests and enforce our Terms | Legal obligations and legitimate interests |
| Send optional promotional communications | Your consent, where required |
We may aggregate or de-identify information for security, statistical, and Service-improvement purposes. We do not attempt to re-identify properly de-identified data.
6. Security Measures and Incident Response
We use reasonable safeguards proportionate to the nature of the Service, including HTTPS/TLS in transit, password hashing, HTTP-only authentication cookies, access controls, rate limits, secure server configuration, limited administrative access, and backups.
No system is completely secure. If we discover a personal-data breach that creates a legally reportable risk, we will notify affected individuals and relevant authorities without undue delay and within legally required timeframes, including within 72 hours where that standard applies.
7. Data Retention
We keep information only as long as reasonably necessary for the purpose collected, security, dispute resolution, and legal compliance:
- Member account data: while the account remains active and up to 90 days after a verified deletion request, except for limited records required for security or law.
- Social introduction requests: up to 24 months after submission, unless a longer period is needed to resolve a dispute, investigate abuse, or comply with law.
- Featured profile applications: up to 24 months after the last application activity; approved profile data is retained while the profile is active and for up to 90 days after removal.
- Support and dispute records: up to 24 months after the matter is closed.
- Security and server logs: normally up to 90 days, with relevant excerpts retained longer when required for an investigation.
- Transaction and tax records: up to seven years or the period required by applicable accounting, tax, payment, and anti-fraud laws.
Backup copies may remain for a limited additional period before secure rotation or deletion.
8. Your Privacy Rights
Depending on where you live, you may have the right to request access, correction, deletion, restriction, objection, withdrawal of consent, or a portable copy of personal information. You may also have the right to complain to a data-protection authority.
Submit a request to liuyelei777@gmail.com from your registered email address. We may request reasonable verification to protect your account. We normally respond within 30 days, or within the timeframe required by applicable law. We will explain if an exception prevents us from fulfilling all or part of a request.
9. U.S. State and California Privacy Notice
During the preceding 12 months, we may have collected the categories described above: identifiers, customer records, commercial or transaction information, internet or network activity, approximate location inferred from IP or user-entered city, profile content, and inferences necessary for social discovery. We collect and disclose these categories for the business purposes described in Sections 3 and 5.
We do not sell personal information, and we do not share it for cross-context behavioral advertising. Subject to applicable state law, residents may request to know, access, correct, delete, or obtain a portable copy of information and may appeal a denied request. We will not discriminate against you for exercising a privacy right.
10. Service and Marketing Communications
We may send necessary messages about account security, requests, payments, refunds, policy changes, and support. These operational messages are part of the Service and are not marketing.
We send promotional email or text messages only with consent where required. You may opt out using the unsubscribe instruction in the message or by contacting us. Opting out of marketing does not stop necessary account, security, transaction, or legal notices.
11. International Data Transfers
Seduvelle primarily serves users in the United States. Our hosting, authentication, payment, and infrastructure providers may process information in the United States or other countries where they operate. Privacy laws in those locations may differ from those in your country.
Where legally required, we rely on recognized safeguards such as contractual data-protection terms, Standard Contractual Clauses, adequacy decisions, or another lawful transfer mechanism, and we limit transfers to information necessary for the stated purpose.
12. Protection of Minors
The Service is exclusively for adults aged 18 or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created an account or submitted information, contact us immediately. We will investigate and delete the information as appropriate.
13. Third-Party Links and Services
The Service may link to third-party websites or integrate third-party services such as Google sign-in and Waffo Pancake checkout. Their privacy practices are governed by their own notices. We encourage you to review them before providing information. This Policy applies only to information controlled by Seduvelle.
14. Changes to This Policy
We may update this Policy when our practices, vendors, Service, or legal obligations change. We will post the new version here and update the date above. When a change materially affects your rights, we will provide advance notice by registered email or a prominent Service notice, normally at least 15 days before the change takes effect where practicable.
15. Contact Us
Data controller: Seduvelle
Primary service region: United States
Privacy and support email: liuyelei777@gmail.com
Website: https://seduvelle.com
Support hours: Monday–Friday, 09:00–18:00 Pacific Time, excluding U.S. federal holidays.